Owner ACH Payment Plans

Owner ACH Payment Plans can be used to draft an amount in addition to a regular assessment on a monthly scheduled basis. This can be used to process a one-time draft of an owner's account or so that an owner can pay off a past due amount.

Check the box that says "+Enroll". A window will pop up with three fields. If the owner only needs a one-time ACH Payment plan, but does not need to be set up for the ACH Draft, keep Payment Method as Manual and check the box for Payment Plan.

Note: If the Homeowner has multiple properties listed and he/she wants to add ACH draft for all properties, then click '+Enroll/Update All Accounts' button.

Select ACH Draft for you Payment Method and additional fields will display.

Enter their Bank Routing #, Bank Account #, check is Savings Account, and ACH Start Date. Click 'Update'

Payment Plan Option:

Check the box that says "Payment Plan"

This will display additional fields for Payment Start and End Date as well as Payment Amount. The Payment Start Date is the first date the payment amount will draft on and the end date is the last date it will draft. So, if you enter 1/1/2019 as the start date and 4/1/2019 as the end date, the owner will be drafted each month from January to April 2019 on the 1st, for the Payment Amount listed. 

**NOTE** If the Owner is on ACH for their monthly assessments, the Payment Amount will draft IN ADDITION to any normal ACH drafts that are set via Association > Settings, but as SEPARATE items.

If you just wish to draft the owner for one day, you can enter the Start and End date as the same date (i.e. 4/1/2019).

Do NOT fill out ACH Start Date for a payment plan. If they are already enrolled in ACH draft, then the field will be pre-populated.

If the owner is not already set up for ACH, also add the Bank Routing Number and Bank Account Number.

Note: The Payment Start Date and End Dates entered here do not correlate with the ACH draft day set on the association settings page, so the date entered as the start date is the date the draft will take place for the payment plan. Make sure all banking and account info is correct before updating.

If the owner becomes a previous owner, the system will disable the draft for the regular assessments, however, it will continue to draft the ACH Payment Plan amount until the end date. ACH payment plans must be manually disabled as a part of the resale process. If the ACH payment plan is not disabled the system will continue to draft the payment plan only until the payment end date.

To manually disable an ACH Draft, click on 'Edit" and update the 'Payment Method for Homeowner' from 'ACH Draft' to 'Manual'.

Note: It is possible to use the ACH Payment Plan option WITHOUT using a the regular ACH draft feature. Using the Payment Plan option, set the Payment Method to Manual. This will continue to pull the ACH Payment Plan amount, but will not include the property as part of the regular ACH draft, meaning the owner would still need to pay their assessments as normal. 

Related Article: How can I enter a one-time ACH payment