Summary: This article will detail different file types that are supported in Vantaca.
Whether uploading a document through Vantaca Connect (the portal) or directly into Vantaca, here is a list of acceptable and supported file types:
-avi, csv, doc, docx, gif, html, jpg, mov, mp3, mp4, ogg, pdf, png, ppt, pptx, rtf, svg, xls, xlsx, wav, wmv
Regardless of the acceptable file type, there is a combined maximum file size of 25 MB for any submitted individual request within Vantaca Connect.
There are certain file types that can be uploaded through Vantaca Connect, but are not supported and therefore unable to be read in Vantaca. Those unacceptable types are as follows:
-exe, heic, odp, ods, odt
Note: mp3, mp4 and ogg will play in the attachment window of the Action Item. If a ppt or pptx is uploaded through Vantaca Connect, there is the potential for the file name to change, but it still will successfully load in Vantaca.