Logo Management

This article will explain how to upload and manage your management company and association's logos for use on reports.

The Logo Management page can be accessed via Settings > Logo Management.
Note: Only users with the View permission on Settings > Logo Management can access this page. Four separate permissions control what a user can do here: View, Add, Update, and Delete. Assign them in Settings > Roles on the role's Edit Role Security screen. For step-by-step setup, see Set Permissions for Email Branding.

Existing logos that have been uploaded can be viewed by clicking on the green paperclip icon in the Logo column. The image file will open in a separate browser window.

Contents

• Adding a Logo
• Email Branding
• Want to include a QR Code with a link to your Portal?
• FAQ

Adding a Logo

1. Click New Statement Logo  to open the New Statement Logo form:
   All fields are required to create a new logo.
   • Type: Select between Default, Company, or Association.
     Default will apply the logo to all associations/companies unless overwritten by configuring logos for individual associations.
   • Description: Enter a description for the association/company's logo.

   • Upload: Upload the logo image file. Files greater than 5 MB cannot be uploaded. Dimensions of logo cannot exceed the limit of 268 by 76 pixels. Supported image types are: .bmp, .tif, .tiff, .gif, .jpeg, .jpg, .png

     Note: Only one image file can be uploaded at a time.

2. Click Save to complete.

Where will the image be displayed?

At this time, any configured logo will only appear on three-column homeowner statements:

Email Branding

Email Branding extracts a color scheme (primary, secondary, and accent colors) from your uploaded logo and applies it to all Vantaca-provided email templates in the Email Designer. Click Email Branding in the toolbar, upload your logo, review the suggested colors, and save. Custom templates and templates you have manually edited are not affected. For full setup steps, see Set Up Your Email Brand Colors.

For full setup details, see Email Templates.

Want to include a QR Code with a link to your Portal?

You can add a QR Code right next to the logo that will link directly to the homeowner portal by enabling a single setting.

1. Go to Association > Settings > Statements and set the Include QR Code setting to Yes.

FAQ

Q: Why does my company logo appear very small on statements?

A: This issue occurs when the uploaded logo doesn't meet the recommended dimensions.

Requirements:

• Dimensions: 268 × 76 pixels
• File size: Under 5MB

Solution:

1. Navigate to Settings > Logo Management
2. Upload a logo that meets the dimensional requirements above

Using the correct dimensions ensures your logo displays prominently on statements as intended.