Overview of the Association Bank Register Page

The Bank Register shows a chronological list of all money movement into or out of an Association's Bank Account. The Bank Register is found on the Accounting > Bank Register page. Because of its importance, you can also get there by clicking the Accounting header. 

Verify your Association is correct. To change the Association, click the Association name to choose a different Association.

Below, verify the Bank Account. You will notice that the Operating Account will show by default.  Click the Bank Account drop-down menu to choose a different account.  

Note: If the Bank Account Balance in the dropdown doesn't match the balance shown in the bank register, this typically indicates future-dated transactions exist. Extend your date range forward to include future dates and display these transactions.

Next to the Bank Account drop-down menu, you can filter the columns by Date Range.  Within that date range, you can sort and filter this view using the columns below. Date, Description, Type, Check Number, Amount, and Balance, Reconciled, and Attach display by default. The Stop-Payment Information column displays stop-payment details for payments, providing visibility into payment status and any associated stop-payment records. 

Invoice Number, Account Number, and Ledger ID are additional columns that are also available for display and searching. To see these columns, click the three vertical dots next to the column header.  Then roll over the Columns menu item and check the boxes next to the columns that you would like to see.

Messages Tab

The Messages tab displays communication history associated with each payment. This tab is available for all payment types on the Bank Register screen, including Vantaca payments and non-Vantaca payments. Staff can click the Messages tab when viewing a payment's details to access the complete communication record for that payment, including any notes, correspondence, or system-generated communications related to the transaction. This provides visibility into the full context and history of each payment's processing.

To view transaction details, expand the specific entry to see the GL detail.  You can also expand a deposit transaction detail by clicking the deposit tab to see where the deposit was allocated.

Note: During implementation, management company users are restricted from deleting transactions from the Bank Account register prior to the system conversion date. The Delete button is hidden on transactions prior to the conversion date unless the user is a Global Admin, Access Client, or Access Client Restricted.

Lastly, you can click the paper clip to see the invoice or check images.  Note that the invoice check images are only available for cleared items. If desired, you can create a custom report in Excel format from the information you have displayed by clicking the Export to Excel button.

Additional Reference