Vantaca IQ - Payments Dashboard

The Payments IQ dashboard provides analyses of association payment metrics.

In Vantaca IQ, click the Payments menu option to view the Payments dashboard.

Each tool on the Payments dashboard includes icons indicating whether it uses live or scheduled data and whether it responds to the date range filter. For more information about these icons, see the "Vantaca IQ: Understanding Live and Scheduled Data" article.

Contents

• Payment Volume by Type
  • Details Screen
  • Using the Data

Payment Volume by Type

The Payment Volume by Type tool helps management companies analyze payment activity by method type, track Vantaca Pay adoption, and identify opportunities to optimize revenue through payment method preferences. This tool provides insights into both dollar volume and transaction counts across all payment methods used by homeowners in your portfolio.

This tool shows:

• Vantaca Pay Transactions: Displayed in purple.
• Other Payment Methods: Displayed in grey.
• Payment Type Labels: Shows the payment method name and percentage of total volume.
• Value Display: Shows dollar amounts or transaction counts (right-aligned above each bar).
• Totals Section: Displays Vantaca Pay total and overall total.

To use the tool:

1. Select your desired date range using the global date range selector at the top of your dashboard.
   The tool's data updates dynamically based on your selected date range. Consider using different timeframes to:
   • Track seasonal payment patterns.
   • Measure the impact of Vantaca Pay promotion campaigns.
   • Compare payment adoption rates over time.
   • Analyze the success of new payment method rollouts.
2. Click your view option:
   • Transaction Count: Shows the number of transactions processed through each payment method. This method is useful for understanding homeowner behavior patterns and payment frequency
   • Dollar Amount: Shows the monetary value of payments processed through each payment method. This method is best for understanding revenue impact and identifying high-value payment channels.

Details Screen

Click any payment method row to open the specific details screen and view association-level insights. The screen data automatically sorts by highest transaction volume and provides:


 

• Association: Lists all associations using the selected payment method within your date range.
• Portfolios: Portfolio information (shows an ellipses for multiple portfolios; hover to see full names).
• Dollar Amount: Total payment value for this payment method.

• Transaction Count: Number of transactions for this payment method.

   

Using the Data

Use the information in the Details screen to:

• Identify which associations have high Vantaca Pay adoption. This can indicate successful adoption and higher revenue generation.
• Find opportunities to encourage Vantaca Pay usage in associations still using other payment methods.
• Compare payment method preferences across your portfolio. Review diverse payment methods to see if multiple payment options are necessary or if consolidation could improve efficiency.
• Track the success of Vantaca Pay implementation initiatives.