Door count in Vantaca IQ represents the total number of active properties in your managed portfolio, regardless of ownership status. A property is counted as a door when it has an active status in the system while properties marked as inactive or closed are excluded. This count does not depend on having an owner record, as properties with homeowners, tenants, no owners, or only previous owners all count as doors if the property status is active.
Door count is a critical portfolio metric used to calculate per-door performance indicators and measure management capacity.
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Doors
A door (also called a unit or property) represents one managed property in your portfolio. This is the standard industry term for counting properties under management.
In Vantaca IQ, Door Count and Property Count display the number of active properties in your associations.
Door count is one of the most important metrics in property management because it:
- Shows the current size of your portfolio.
- Calculates per-door metrics (e.g., revenue per door).
- Helps understand your management capacity.
- Provides an industry-standard measurement for comparing performance.
Door Count vs. Owner Record
Door count does not depend on having an owner record. Properties are counted regardless of ownership status:
- ✅ Property with an active homeowner → Counted.
- ✅ Property with a tenant → Counted.
- ✅ Property with no owner record → Counted.
- ✅ Property with only inactive owners → Counted.
- ✅ Property with only previous owners → Counted.
- ❌ Property marked inactive → NOT counted.
Door count represents the total number of active properties in your portfolio, regardless of who owns or occupies them.
Examples
✅ Property with Homeowner:
- Property: 123 Main Street (Active)
- Owner: John Smith (Active, Current Owner, Homeowner)
- Result: Counted as 1 door
✅ Property with Tenant:
- Property: 456 Oak Avenue (Active)
- Owner: Jane Doe (Tenant)
- Result: Counted as 1 door
✅ Property with No Owner Record:
- Property: 789 Elm Street (Active)
- Owner: No owner record in system
- Result: Counted as 1 door
✅ Property with Only Previous Owner:
- Property: 101 Maple Avenue (Active)
- Former Owner: Bob Johnson (Marked as previous owner)
- Current Owner: None recorded
- Result: Counted as 1 door
❌ Inactive Property:
- Property: 321 Pine Road (Marked inactive - community dissolved)
- Owner: Mike Brown (Active, Current Owner)
- Result: Not counted
Why Door Counts Change
Door count changes when:
- New properties are added to associations.
- Properties are marked inactive (e.g., sold, dissolved, closed).
- Properties are reactivated (e.g., previously closed properties return).
- Communities go live (new properties become active).
- Data corrections are made (fixing property status records).
Note: Changes in ownership (transfers, adding or removing owners, tenant changes) do not affect door count as long as the property remains active.
Data Updates
Current door counts in Vantaca IQ update via nightly data sync:
- Real-time data: Available in the main Vantaca application (updates immediately).
- IQ Dashboard: Refreshed overnight.
- Timing: Changes made today appear in IQ by the next morning.
Historical Door Counts
You may see Starting Door Count, Ending Door Count, or trend charts in Vantaca IQ. These historical metrics track portfolio growth over time and may use different calculation criteria based on date ranges.
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