Note: Vantaca Home is being actively upgraded. We will post updated videos when complete.
The Video below will briefly walk you through using Vantaca's Board Portal to review Violation Inspections via Board Actions > Inspections.
Note: This video is meant to be shared with a wide audience. Due to the various configuration possibilities with Vantaca, your Boards may have a different experience than what is shown here. Please review your configuration before sharing this video with your board.
Use the Share button on the video to share this video with your homeowners by copying the Vimeo link, or you can embed the video right into your Homeowner and Board Portal by clicking Share > Embed (</>) and then copying the provided Embed Code into a useful spot within your portal.
FAQ
Q: Why can't the board approve my inspection action item when it reaches the Board Approval step?
A: This occurs when the inspection action type doesn't have the Board role (or equivalent board role) assigned as the Administrator Role.
To resolve this issue:
- Navigate to Settings > Action Types/Steps
- Locate your inspection action type (commonly named "Violation Inspection (Board Review)" or similar)
- Click Edit
- Select Board (or your board-equivalent role) from the Administrator Role dropdown
- Click Update
Once configured, inspections at the Board Review step will display a Review Complete button in Board Actions > Inspections. Board members can click this button after reviewing the inspection to advance it to the next step.
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