User Communication Preferences

This article outlines how to update Vantaca notification communication preferences for management company employees, on-site staff, and providers who have received a vantaca.net login access.

Note: This is not for homeowner notifications. For instructions about changing homeowner communication preferences, see the "How to Add and Edit Homeowner Contact Information".

To change your communication preferences:

1. Log into vantaca.net.
2. Navigate to Help > Comm Preferences. 
   
   
   
   
3. Make the desired changes:
   Note: If you do not select a preference, the message delivery details in the Send To field of an action item message will be blank, but the message will be visible in My Messages on your Vantaca dashboard.
   

   • User Name: You cannot change your user name here. Contact your system administrator to make changes. 

   • eMail: Select to enable email notifications. If unselected, you will not receive email communications unless email is forced to you by an action item preference. 

   • eMail Address: Enter the email address where you will receive email notifications. This is the email address that you will also use to verify your current email address. 

   • Mobile App: Select to enable mobile app notifications if you have the mobile app (used for inspections) downloaded to your device. 

   • Text: Select to enable text notifications.

   • Cell Phone #: Enter the phone number you want text communications sent to (if enabled).

      

4. Click Update.