Objective: Update user communication preferences for Vantaca notifications. This is the communication preferences for management company employees, on-site staff, and providers who have been given vantaca.net login access. This is NOT for homeowner notifications. For tips on Homeowner Communication Preference, visit How to Add and Edit Homeowner Contact Information.
To change your Communication Preferences, first log into Vantaca.net and go to Help > Comm Preferences. You will then be presented with the Edit Communication Preferences window, as seen below. Once all updates are made, press the Update button in the bottom right of that window to save your changes.
There you can see your User Name, which cannot be changed from this screen (if you wish to change that, contact your system administrator).
eMail - If checked, will enable email notifications. If unchecked, you will not receive email communications unless email is forced to you by an action item preference.
eMail Address - Where you can verify or update your current email address and where you will receive those eMail notifications.
Mobile App - If checked, will enable mobile app notifications if you have the mobile app downloaded to your device.
Text - Enable text notifications.
Cell Phone # - Phone number used to send text communication if enabled.