The purpose of this article is to explain how to assign a homeowner to the role of ARC committee and show how ARC committee members will use the homeowner portal.
Assigning an ARC Committee Member
- Go to Association > Board/Committee.
Select the Board/Committee tab and click Assign New Board/Committee Member button to add a new ARC committee member.
In the Edit Board/Committee Member screen, add the appropriate information:
- Role: Select ARC Committee or ARC Chair as appropriate.
- Type: Select ARC Committee.
- Start Date and End Date: Enter or select the dates.
Note: if the End Date is unknown, this may be left blank.
- Click Update.
The Board Actions section and ARC Requests page will now be present in the homeowner portal for the new ARC member.
ARC and Vantaca Home
The ARC Management page is where the ARC committee members can interact with the action item (i.e. message, approve, decline). Only the ARC Chair will have Approve and Decline options, the committee members will only be able to add messages to the ARC action items. An ARC action item will populate on the ARC Management page and be able to be interacted with once it is at a step assigned to the ARC Committee - (e.g. ARC Review).
ARC committee members can view all ARC Action Items at any step of the process from the ARC Management page. ARC committee members can message and approve/decline from the ARC Management's My Items page when the Action Item is assigned to the ARC Committee.
The example below shows how the ARC Chair can interact with this ARC Request Action Item in the ARC Committee Vote step.
Clicking the action item will open it in the side panel where voting can take place.
FAQ
Q: My ARC committee is set up correctly in Association > Board/Committee, but members can't access the ARCs page under Board Actions on the portal. Why?
A: The Board ARC portal page is either marked as UnUsed for your association or Disabled globally.
To resolve this:
- Go to Association > Portal Pages
- Click the UnUsed Portal Pages tab
- Look for the page in the Web Page column
- If found, click Use to make it accessible on the portal
If the page is not in the Unused tab:
- Go to Settings > Portal Pages
- Click Show Disabled Pages at the top
- Search for the page in the Web Page column
- Click Enable to activate it for all associations
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