This article explains how to start using Vantaca's Refundable Deposits feature. Depending on how you've been previously tracking and manually maintaining deposits, the steps required to make the transition may vary. For more information about the Refundable Deposit feature itself, see the "Refundable Deposits" article.
Create a New Deposit Charge Type
No matter what method you were using to manually accommodate deposits, you must create a new Deposit Charge Type Assessment. You can do this by following the instructions in the Create the Deposit Charge Type section of the "Refundable Deposits" article.
Important: We recommend that you do not modify any of the previously used charge types used to track your deposits. For example, do not change them to a Deposit Charge Type, as this creates additional errors that will require support intervention to resolve.
Tracking via Homeowner Ledger
If you were tracking deposits with the Homeowner Ledger, we recommend tracking deposits on the Homeowner Ledger > Deposit tab moving forward and leave existing deposits on the owner ledger. Deposits previously tracked on the homeowner ledger will be refunded over time and new deposits received will be posted to the Deposit tab.
Tracking as a Post Deposit GL-side
If you were tracking as a Post Deposit on the GL-side and these deposits were not tied to a specific homeowner, you'll need to identify the specific GL code that you were using. Create your new Deposit Charge Type Assessment with the same GL code. Complete the transition by creating an import to the Deposit tab with the import dates that coincide with the current month. The import creates history items that do not impact the GL.
Tracking Outside of Vantaca and/or Onboarding a New Association
If you were manually tracking your homeowner's deposits you'll need to import the homeowner's charge balances. Create your new Deposit Charge Type Assessment and then run a Charge Balance Without History Import (see the "How to Import Homeowner Beginning Balances" article for instructions). The import results will automatically be applied to the Deposit tab based on their charge type.
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