Printer Settings for Vantaca Documents

This article explains how to configure Adobe and other PDF readers to correctly print Vantaca financial documents including checks, statements, and mailings from the Mailroom Print Queue and Check Queue. Proper printer configuration ensures accurate formatting, prevents content from bleeding off pages, maintains check scanline readability, and ensures mailing labels align correctly with Avery 8160 and 5160 label sheets.

The article covers check stock specifications, Adobe Page Scaling settings, margin adjustments, and test printing procedures to verify correct document alignment before production printing.

Contents

• Check Stock Specifications
• Mailing Label Specifications
• Adjust Adobe PDF Reader Settings
• Print Test Checks
• Troubleshooting


 

Check Stock Specifications

When ordering check stock for Vantaca, use the following specifications:

• Top Check Perforations: 2 - 3 ½" Check, 3 ½" Stub, 4" Stub
• Check Type: CP515
• Color: Any Color

Note: Test print a check after receiving new check stock to verify alignment before printing production checks.

 

Mailing Label Specifications

Vantaca mailing labels are formatted to print on the following Avery label sheets:

• Avery 8160
• Avery 5160

For detailed specifications about these label sheets, see the Avery website.
 

Adjust Adobe PDF Reader Settings

Documents printed from the Mailroom > Print Queue (including checks, statements, and mailings) download as PDF files that open in your computer's default PDF reader.

Important: The Adobe PDF reader includes a Page Scaling option that may cause formatting issues if set incorrectly.

To adjust Adobe PDF reader settings:

1. Download the document from Mailroom > Print Queue or Mailroom > Check Queue > Jobs.
2. Open the PDF file in Adobe.
3. Click Print.
4. Verify your printer appears in the Destination or Printer field.
   
   
    
5. Locate the Page Scaling option.
   • Default Setting: Adobe often defaults to Shrink to Printable Area, which may cause formatting issues.
   • Recommended Setting: Select None to print the PDF at its intended size.
6. You can also click More settings > Scale and select from:
   • Fit to printable area
   • Fit to paper
   • Custom
7. Print a test document to verify alignment.
8. Adjust the Scale or Page Scaling setting as needed until the document prints correctly.

Note: Different PDF readers have different settings interfaces. If you use a PDF reader other than Adobe, consult that program's documentation for instructions about adjusting printer settings and margins.



Print Test Checks

After configuring your PDF reader settings or receiving new check stock, print a test check to verify alignment.

To print a test check:

1. Navigate to Mailroom > Check Queue > Jobs.
2. (Optional) Select Include Closed if the check was previously downloaded.
3. Click the check to download it.
4. Open the PDF file in your PDF reader.
5. Click Print.
6. Verify the following elements on the printed check:
   • The bank scanline appears fully on the page.
   • The invoice number does not bleed off the check edge.
   • All check content fits within the 3 ½" check portion.
   • Text aligns properly with check fields.
7. If alignment is incorrect, return to the PDF reader settings and adjust the Page Scaling or Scale option.
8. Print additional test checks until alignment is correct.



Incorrect Check Alignment:

• The check content sits too low on the page.
• The invoice number bleeds off the check edge.
• The bank scanline may be partially cut off.

Correct Check Alignment:

• All check content appears within the 3 ½" check portion.
• The invoice number displays fully.
• The bank scanline is completely visible and readable.



Troubleshooting

Q: I changed the Page Scaling setting to None, but my checks still print incorrectly. What should I do?

A: Try the following solutions:

• Check your printer's physical settings. Some printers have their own margin and scaling settings that override PDF reader settings.
• Print from a different printer to determine if the issue is printer-specific.
• Verify you selected the correct printer in the Destination or Printer field.
• Try different scaling options (Fit to printable area, Fit to paper, Custom) and print test documents with each setting.
   

Q: I use a PDF reader other than Adobe. How do I adjust the settings?

A: Consult your PDF reader's documentation for instructions about adjusting printer settings and margins. Most PDF readers include similar scaling or page fitting options, though the terminology and location may differ. Visit the software manufacturer's website for specific instructions.



Q: Where can I find more information about Adobe printer settings?

A: Visit Adobe's website and search for "How to change default print settings" for detailed instructions specific to your Adobe version.
 

Q: My mailing labels do not align correctly with the label sheets. What should I do?

A: Verify you are using Avery 8160 or 5160 label sheets, as Vantaca mailing labels are formatted for these specifications. If using the correct sheets, adjust the Page Scaling setting to None and print a test sheet. If alignment issues persist, consult your printer's documentation for margin adjustment options.
 

Q: The check scanline is partially cut off. How do I fix this?

A: The scanline cutoff indicates the check content is printing too low on the page. In your PDF reader, adjust the margin or scale settings to shift the content higher. Print test checks after each adjustment until the scanline appears completely on the page.
 

Q: How often should I print test checks?

A: Print test checks in the following situations:

• After receiving new check stock.
• After changing PDF readers or updating PDF reader software.
• After changing or updating printers.
• If you notice formatting issues on production checks.