Requests on Home Mobile

Summary: Apart from payments Home Mobile will likely be used for submitting and viewing requests.  This can be done from the widget, or navigating to the Requests item in the left navigation. 

The Community Requests page is used to Submit New Requests and view My Items.

Submit a Request

There are three types of requests you can submit from here:

• General Request
• ARC Request
• Reservation Requests

After successfully submitting a request, your tentative request can be found in the Recent Requests Dashboard Tool and on the Calendar & Events' Amenity Calendar.

General request

1. The request options will default to General Request.

2. Provide information for the following fields in the Submit a Request section:

• Property
• Type of Request
• Subject
• Request Description
• Attachments

3. Click Submit Form to complete your request.

ARC Request

1. Select ARC Request.

2. Provide information for the following fields the ARC Request section:

• Property
• Area of work
• Subject
• Work to be done
• Estimated Start and End Date
• Attachments

3. Click Submit Form to complete your request.

Reservation Request

1. Select Reservation Request.

2. You can filter the available amenities by selecting from the Filter by Category and Filter by Amenity dropdowns.

3. Each column in the calendar represents a different Amenity. You can select a time via the calendar by selecting a start time and dragging down to an end time. Your selection will be highlighted in blue. Note: The category and amenity filter automatically be selected when performing this action.

4. Select the Property.

5. The Event Date, Start and End Time will automatically populate if you selected a time frame via the calendar manually, otherwise, you can enter the information manually.

6. The following fields are option, but can be added to the Reservation Request

• Reminder Date
• Event Name
• Event Details
• Attachments

7. Click the Submit button to complete your request.

My Items

View any open or recently closed items from the My Items page.

View additional information about individual items by selecting the item's subject.