Contents

• When is the Vantaca Home mobile app available? 
• Is Vantaca Home Mobile available for iOS and Android? 
• Does the app have any board functionality?
• How can homeowner find the app on the app stores? 
• Is there any additional cost for management companies to use the Mobile app? 
• What Features will be available? 
• What about management company / association custom content? 
• Will Vantaca be adding features to this app? 
• Why does the app not have the same features as the browser version of Vantaca Home?

Q: When is the Vantaca Home mobile app available? 

A: The Home mobile app became live for homeowners in July 2024.

Q: Is Vantaca Home mobile available for iOS and Android? 

A: Yes, this app is available for homeowners using iOS and Android. 

Q: Does the app have any board functionality?

A: Yes! Board members can complete all ARC functionality in the mobile app as they do in the browser. For more information, see the "Vantaca Home Mobile Architectural Review Committee (ARC) Board Actions" article. 

Q: How can homeowners find the app on the app stores? 

A: Vantaca Home is available on the AppStore and Android as Vantaca Home. Look for the following App icon. 
Note: Management Companies can now rebrand the app using their own logo. Talk to your management company about what to look for in the app stores.

Q: Is there an additional cost for management companies to use the Home mobile app? 

A: Vantaca Home Mobile will not increase the subscription cost for Management companies. 

Q: What Features are available? 

A: The Vantaca Home mobile app includes the following subset of the Vantaca Home Browser website: 

• Dashboard for homeowners 
• Payments Features 
  • Submit Payment (Vantaca Pay and Third Parties) 
  • View Account History 
  • Download Statement 
  • Enroll and edit Auto-Draft 
• Board member ARC management
• Request Features
  • Submit a Request 
    • General Request 
    • ARC Request 
    • Reservation Request 
  • View previous requests

Q: What about management company/association custom content? 

A: The Vantaca Home mobile app will carry over all custom content on the feature pages. Management companies do not need to update or set any new content specifically for Vantaca Mobile. 

Q: Will Vantaca be adding features to this app? 

A: Yes! Continuing to add valuable feature sets that positively impact homeowners and Board members is a priority to Vantaca. We will be updating this app continuously, so be on the lookout for other improvements. 

Q: Does the Home mobile app support push notifications?

A: Yes, homeowners can enable the app's Settings > Allow Notifications toggle to receive payment reminders and other important account push notifications directly on their mobile devices. This setting is device-specific, so you can have different settings on different devices.

Q: Why does the app not have the same features as the browser version of Vantaca Home?

A:  Vantaca’s philosophy has always been to provide value first and foremost. Vantaca Home mobile is built to provide value for homeowners. Payments and Requests feature sets make up 90+% of the homeowner activity within Home, so we felt that it was our priority to deliver a high-quality app that solved the highest priority use cases.  

Vantaca is committed to excellent Homeowner and Board Member experience, so continuously delivering value is our focus.