Important: Some features below are off by default and are turned on per company. Items that say "once enabled" are not active until HOAi enables them for your company.
Coming Soon
Get an early look at improvements and corrections planned for upcoming releases:
- Voice: Emergency Escalation: Offices will be able to set their own emergency terms, covered hours and contact chain, and the voice agent will text staff in order until someone replies YES. HOAi staff are setting it up for customers as it rolls out, and management companies will be able to manage it themselves later.
Voice
Updates
| Release Date | Details | Customer Impact | Roles Affected |
|---|---|---|---|
| 2026-10-20 Voice |
Call Memory for the Voice Agent Once enabled for your company, the voice agent can remember a caller's earlier calls. |
Callers do not need to repeat themselves, so calls resolve faster. | Property managers, Office admins |
| 2026-10-20 Voice |
Hide HOAi Chat when turned Off Once enabled for your company, HOAi hides the Vantaca Home HOAi Chat launcher in associations where it is turned off. |
Residents see HOAi Chat only when enabled. | Property managers, Office admins |
| 2026-10-20 Voice |
Outbound SMS Billed Per Message Outbound SMS is recorded per message and uses 0.1 credit each. |
Credit usage matches the texts you send. | Company admins |
| 2026-10-20 Voice |
Transfer Outcome Shown on Calls Once enabled for your company, transferred calls show whether the office answered, rang out, or was busy. |
Staff can see which transfers need a callback. | Property managers, Office admins |
| 2026-10-20 Voice |
Policy Library and Voice Preview Updates Three policies now default on, Provide Partial Information has a true off setting, and the voice preview plays the multilingual greeting. |
Policies behave as set, and you hear what callers hear. | Office admins |
Fixes
| Release Date | Details | Customer Impact | Roles Affected |
|---|---|---|---|
| 2026-10-20 Voice |
Published Office Settings Now Match the Editor and Calls Calls follow the settings an office publishes, the editor saves reliably, and new offices can publish and be deleted. |
What you set is what callers get. | Office admins |
| 2026-10-20 Voice |
Ended Calls No Longer Show as Live Calls that are never marked as ended now close automatically. |
The Voice page shows only calls that are actually live. | Property managers, Office admins |
| 2026-10-20 Voice |
One Record Per Call A call now gets one record and one set of action items, even if its end-of-call report arrives twice. |
No duplicate action items to clean up. | Property managers |
| 2026-10-20 Voice |
Departed Managers Can Be Removed From Transfers Transfer contacts for departed property managers can be turned off, so the voice agent stops offering them. |
Staff can stop the voice agent from offering former managers. | Property managers, Office admins |
Fleet
Updates
| Release Date | Details | Customer Impact | Roles Affected |
|---|---|---|---|
| 2026-10-20 Fleet |
Association Onboarding Agent Improvements Fleet agents can propose a new association's setup or a bulk Vantaca load as one card, with a spreadsheet of every record before and after. Additional Info imports now work on new associations, and onboarding warns when a budget repeats the prior year. |
Onboarding takes fewer review steps. | Property managers, Accounting staff |
| 2026-10-20 Fleet |
Financial Production Improvements Financial Production reaches the all-clear when Vantaca shows a month reconciled with a $0 difference, even with outstanding checks. It also proposes the corrections accountants usually send back, uses the Classic per-report note layout, and puts a closed-month correction on one card that reopens, posts, and closes the month. |
Fewer manual adjustments before accountant review. | Accounting staff |
| 2026-10-20 Fleet |
Agents Can Manage More in Vantaca With a person's approval, agents can delete a vendor created by mistake, change an action type's workflow steps, and manage action-step email templates (the email template tools are still in draft). |
Setup fixes happen in chat, with a review step. | Property managers, Company admins |
| 2026-10-20 Fleet |
Group Emails Move to the Property Manager Agent Group email broadcasts move to the Property Manager agent. Emailing one homeowner stays with Customer Service. |
The right agent handles each kind of email. | Property managers |
| 2026-10-20 Fleet |
Duplicate Invoices Can Be Voided Once enabled, invoices the workflow identifies as duplicates can be voided instead of parked at Possible Duplicate. |
Fewer duplicate invoices waiting on manual review. | Accounting staff |
| 2026-10-20 Fleet |
Fleet Admin Controls Admins get a Pause Fleet button on the Fleet Usage page and can choose which agents are reachable on Teams and Email. New companies start with three default agents: Fleet Admin, Financial Production, and Association Onboarding. |
Admins control which agents are active and where. | Company admins |
| 2026-10-20 Fleet |
Chat Attachments Up to 100 MB Once enabled for your company, agent chats can take attachments up to 100 MB. |
Large files can be shared with agents directly. | Property managers, Accounting staff |
| 2026-10-20 Fleet |
Fleet Chat and Review Polish Opening a change set review lands on its card, approved and discarded change sets keep their full card, and chat uses the full pane width. |
Easier to review what an agent changed. | Property managers, Accounting staff |
| 2026-10-20 Fleet |
V1 Workflows Run on Claude Sonnet 5.5 and Opus 5.5 V1 workflows can run on Claude Sonnet 5.5 and Opus 5.5. |
V1 workflows can use the newer models. | Workflow users |
Fixes
| Release Date | Details | Customer Impact | Roles Affected |
|---|---|---|---|
| 2026-10-20 Fleet |
Clearer Messages and Retry for Workflow Schedule Settings The workflow builder now shows clear messages while schedule settings load or when no agent is chosen, and a Retry button if they fail to load. Saved settings stay as they are. |
You always know what to do next, and a temporary error no longer blocks you from editing. | Property managers, Company admins |
| 2026-10-20 Fleet |
Fleet Access Follows Roles Users see only the Fleet pages their role allows, Access to AI Agent no longer assigns every agent, and only a manager in your company can delete its workflows. |
Each person gets only the access they need. | Company admins |
| 2026-10-20 Fleet |
Accounts Payable Agent Finds the Right Invoices The AP agent finds invoices attached to an action item's notes, and invoice lists return only the requested association's invoices. |
Fewer missed or mixed-up invoices. | Accounting staff |
| 2026-10-20 Fleet |
Income Statement Keeps Budget, Variance, and YTD Columns Income Statement answers now include the Budget, Variance, and Year To Date columns. |
Complete reports with no manual checks. | Accounting staff |
| 2026-10-20 Fleet |
Agent Reports Stay Tied to the Requested Association Report renders are bound to the requested association, and a document that names another association is refused. |
Reports stay tied to the association you asked about. | Accounting staff |
| 2026-10-20 Fleet |
Service Contracts Keep Their Payment Type Service contracts an agent creates or updates keep the payment type they were given. |
Contracts save as entered. | Accounting staff |
| 2026-10-20 Fleet |
Portal Logins Meet Vantaca Password Rules Portal logins the agent creates meet Vantaca's password rules, and a refused login is not sent again unchanged. |
Agent-created logins work on the first try. | Property managers |
| 2026-10-20 Fleet |
Onboarding Setup Runs Without Errors Setup plans no longer fail on folders Vantaca already copied, settings set right after creating an association no longer duplicate, and accounting skills run on associations created since September. |
New associations set up cleanly. | Property managers, Accounting staff |
| 2026-10-20 Fleet |
Onboarding Agent Steps Run in the Right Order The agent runs intake before it extracts an upload, opens a new association's books with a fiscal-period close Vantaca accepts, and must name the charge plan or rule it is deleting. |
Fewer failed imports and no wrong deletions. | Property managers, Accounting staff |
| 2026-10-20 Fleet |
Proposal Cards Always Show A new proposal no longer withdraws a waiting card, cards whose message failed to save still show, proposal lists no longer repeat a proposal, and eval-run proposals stay out of For Review. |
Pending work shows up in the chat. | Property managers, Accounting staff |
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