⭐ Highlights This Month
- Revenue Manager: Bulk Manage: Add Fees lets you create a new charge across many associations at once, instead of adding it to each contract individually.
Contents
Coming Soon
Get an early look at improvements and corrections planned for upcoming releases:
- Vantaca Manage App: Map Pin Management: Inspectors can now fix a misplaced map pin or add a missing one themselves, right from the map, with the correction protected from being overwritten and synced automatically once back online.
- Accounting: One-Click 3rd-Party Payment Reversal: Accounting staff can now reverse a failed or returned 3rd-party vendor payment (Avid Pay, Strongroom, or Vantaca Vendor) directly from the bank register in a single action, even after it's been reconciled or its accounting period has closed.
- Vantaca Home: Community Feed: A new way for management companies to share updates, announcements, and community content directly inside Vantaca Home, with posts visible in a resident's left navigation and dashboard.
- Vantaca Home: Offers: A new resident benefit powered by our partnership with PerkSpot that opens a marketplace of exclusive discounts from thousands of national brands, at no cost to residents.
- IQ: Community Brief: An auto-generated monthly email report that shows HOA boards what their management company delivered, built from data already in Vantaca and sent after the community manager reviews it.
- Vantaca Home Mobile: A Faster App and Board Tools on the Go: A faster, more capable mobile experience for residents and board members, including a rebuilt home screen and a board To-Do List for handling approvals on the go.
For full details, see Coming Soon.
New
Revenue Manager: Bulk Manage: Add Fees
Revenue Manager's Bulk Manage now supports adding new charges in bulk, not just updating and removing them. Use Bulk Add to create a new Action Item, External Charge, Flat Fee, or Ledger Activity charge across many associations at once, instead of adding it to each contract individually. Bulk Add is available on the Admin Contracts Bulk Manage page.
Select a Model Association to source the GL accounts and billable charges for the rest of the form, fill in the charge details, then choose which associations to add the charge to. If an association has more than one active or pending Admin contract for that charge type, it now appears once per contract, so you choose exactly which contract gets the new charge instead of leaving it to chance.
Each selected association lands on a review table you can still edit per row (GL account, rate, minimum, and maximum) before submitting. Charges post immediately once you click Bulk Add Charges. If any rows fail, a warning icon shows what to fix, and successful rows aren't resubmitted when you retry.
On Bulk Add > Ledger Activity specifically, if a step is missing both a billable charge and a GL code, both errors now show at once instead of one at a time across two separate submit attempts.
Release Date: 2026-09-04
Updates
| Release Date | Details | Customer Impact | Roles & Articles |
|---|---|---|---|
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2026-09-24 Vantaca Home |
Homeowner Phone Number Now Visible by Default on Homeowner Details The Homeowner Details page in Board Actions > Homeowners now shows the homeowner's phone number in the top section by default. |
Board members can see a homeowner's phone number immediately when reviewing their record, without extra setup. |
Roles: Board members Articles: N/A |
|
2026-09-24 Vantaca Home |
Consistent Approve and Decline Modals Across Board Pages The Approve and Decline modals on every Board Actions page (ARC, Collections, Invoices, Work Orders, Violations, and Inspections) now share the same Next Step, Note, and Attachments layout and the same Cancel/Update button treatment, instead of each page having its own fields, attachment control, and button color. |
Board members get a predictable, consistent experience approving or declining items from any Board Actions page, and Decline no longer displays as a red action since it's a routing step, not a deletion. |
Roles: Board members Articles: Vantaca Home - Boards - Invoice Approval Vantaca Home: Architectural Requests Overview of Collections in Vantaca |
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2026-09-24 Vantaca Home |
Clarified Wording for the Community Directory Address Toggle The Account Preferences toggle that controls whether a homeowner's address appears in the Community Directory now describes the property address it actually displays, instead of referring to the mailing address. |
Homeowners and managers see wording that matches what the toggle actually does, removing confusion about which address shows in the directory. |
Roles: Homeowners, Property managers Articles: Vantaca Home: Profile Settings Page |
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2026-09-24 Vantaca Home |
Board Tasks Card Now Leads the Home Dashboard When a homeowner or board member has the Board Tasks card configured on, it now appears first on the Home dashboard instead of lower in the layout. |
Board members and ARC committee members see the items needing their attention as soon as they land on the dashboard, without scrolling. |
Roles: Board members, ARC committee members Articles: Vantaca Home: Dashboard Overview Vantaca Home Portal |
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2026-09-24 Vantaca Home |
Form Management Now Shows the Resolved ARC Model The Global Forms and Association Forms grids in Form Management no longer show an ARC Model mismatch warning. The Global Forms grid now shows "Follows the Model ARC" for ARC forms, and the Association Forms grid shows the association's resolved ARC Model type, or "(No ARC Model set)" if ARC is turned off for that association. |
Configuration staff no longer see false mismatch warnings or get blocked from saving Form Management changes when nothing about the ARC Model actually changed. |
Roles: Management company staff (Configuration staff using Form Management) Articles: Vantaca Home: Build and Manage Forms |
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2026-09-24 Vantaca Home |
Links in Invoice Action Item Messages Are Now Clickable Links included in an invoice's action item messages on the Home invoice detail page now render as clickable links, matching how they already display on the board ARC slide-out. |
Board members can follow links shared in invoice messages directly, without copying and pasting text. |
Roles: Board members Articles: N/A |
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2026-09-24 Vantaca Home |
Description Column Now Available on the Board Work Orders Table The Board Work Orders table now includes a Description column, matching the other Board Actions tables. |
Board members can see work order descriptions directly in the table without opening each item. |
Roles: Board members Articles: N/A |
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2026-09-24 Vantaca Home |
Homeowner Ledger Export Now Includes Homeowner Identifying Info The homeowner ledger transaction export now includes homeowner name and account identifier columns, so exported rows can be tied back to the right homeowner without a manual lookup. |
Board members can identify which homeowner a ledger row belongs to directly from the export, without a manual cross-reference lookup. |
Roles: Board members Articles: Vantaca Home - Boards - Homeowner List |
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2026-09-24 Vantaca Home |
Homeowner Ledger Transaction View Is Now a Table The homeowner ledger transaction view now renders as a table with Date, Type, Description, Charge, Payment, and Balance columns, replacing the previous card layout. |
Users reviewing a homeowner's transaction history can scan a dense table instead of scrolling through individual cards. |
Roles: Board members, Property managers Articles: Vantaca Home - Boards - Homeowner List |
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2026-09-14 Manage Mobile |
Tap Anywhere on a Map Property Card to View Details On the Map screen, the entire property card, including the owner name and status indicators, now navigates to property details when tapped, not just the address. |
Property managers and inspectors get a larger, easier tap target when reviewing properties from the map view. |
Roles: Property Managers, Inspectors Articles: Vantaca Manage App: Maps |
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2026-09-14 Manage Mobile |
Offline Violation History Images Load Reliably, Plus a New Primary Images Only Setting Offline violation history images now download and display correctly every time. A new Primary Images Only setting under Offline Visibility, on by default, caches one photo per violation, work order, and ARC request instead of every photo. |
Field staff working offline can count on seeing violation photos, and can turn off Primary Images Only anytime they want the full photo set cached instead. |
Roles: Property Managers, Inspectors working offline Articles: Vantaca Manage App: Inspections |
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2026-09-03 Vantaca Pay |
Fallback check-payer enrollment now matches the one-click Turn On AutoPay experience When a homeowner's mailed check can't be matched to trigger one-click enrollment, the fallback screen they land on now looks and works like the successful one-click Turn On AutoPay flow. It opens with Card pre-selected and ready to go (there's no bank account to pre-fill from an unmatched check), drops the separate "Done" confirmation step when a saved payment method is already on file, and follows the same $0/negative-balance rules as one-click Ready. A homeowner who already enrolled outside this flow now sees that they're already enrolled instead of being asked to enroll again. |
Homeowners whose check couldn't be matched automatically still get the same fast, guided AutoPay enrollment as those who could, instead of a separate, older-feeling fallback screen. |
Roles: Homeowners Articles: How to Use Pay Now Links |
Fixes
| Release Date | Details | Customer Impact | Roles & Articles |
|---|---|---|---|
|
2026-09-28 Manage Mobile |
Property list and violation detail badges now stay in sync The Past Cure badge and the violation, work order, and ARC request notification badges now stay consistent across the property list, violation detail, and homeowner view, instead of showing a stale cure date or a mismatched count on one screen but not another. |
Property managers and inspectors can trust the badge on any screen at a glance, without cross-checking another view to confirm cure status or counts. |
Roles: Property managers, Inspection staff, Community managers Articles: Vantaca Manage App: Violations |
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2026-09-28 Manage Mobile |
Associations with custom property groups now download correctly for offline use Manage now correctly downloads association data for offline use for associations using custom property groups, resolving a data format error that previously blocked the download. |
Inspection teams assigned to affected associations can now complete offline inspections without being blocked by a failed download. |
Roles: Inspection staff Articles: Vantaca Manage App: Inspections |
|
2026-09-28 Manage Mobile |
Follow-up dates now set correctly on work orders created in the app Work orders created from Manage now set a follow-up date the same way work orders created in the desktop application do, allowing the workflow step to progress as expected. |
Work orders created from the field move through the review workflow without staff needing to manually add a missing follow-up date. |
Roles: Property managers, Maintenance staff Articles: Vantaca Manage App: Work Orders |
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2026-09-28 Manage Mobile |
Internal notes stay hidden from Home Notes added to a violation before it is stepped are treated as internal, and Manage now correctly tags them when sending to the backend so they are filtered out of the homeowner-facing Home experience as intended. |
Property managers and inspectors can add early notes on a violation without worrying they will be visible to the homeowner before the violation moves forward. |
Roles: Property managers, Community managers, Inspection staff Articles: Action Item Descriptions and Notes: Understanding the Difference |
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2026-09-28 Manage Mobile |
Fine amounts now only apply where a fine is configured Manage now blocks entering a fine amount on an inspection step where no fine is configured for that association, matching how the desktop application handles it. |
Inspectors no longer see a fine amount that silently fails to reach the letter or the owner's ledger. |
Roles: Inspection staff Articles: How to Set Up Action Item Charge Type Rules |
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2026-09-24 Vantaca Pay |
Vantaca Pay Auto-Draft No Longer Offered After Auto-Draft Is Turned Off On the Home Make a Payment screen, Vantaca Pay Auto-Draft is no longer offered as a payment method once a client turns off the autoDraftActive interface setting. Previously the payment options service checked only the association's payment-methods setting and never read that client-level setting. |
Homeowners at associations where auto-draft has been turned off no longer see a payment option that isn't actually available to them. |
Roles: Homeowners Articles: Set Up Recurring Credit Card, Bank Account, or Auto-Draft Payments |
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2026-09-24 Vantaca Pay |
IQ Open Action Items List No Longer Times Out for Large Clients The Open Action Items list and summary in Vantaca IQ no longer run out of memory or take several minutes to load for large clients. The query that calculates step-entry dates has been optimized to avoid the memory spike that was crashing the request. |
Staff at large management companies can open Open Action Items without the page hanging or failing to load. |
Roles: Management company staff (IQ users) Articles: Vantaca IQ: Action Item Insights |
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2026-09-24 Vantaca Pay |
IQ Weekly Performance Summary Shows the Correct Weekly Leader The Weekly Leader card in the Vantaca IQ Weekly Performance Summary email now attributes the count to the employee who actually closed the items, instead of crediting a different employee (including one who may no longer be active). |
Managers reviewing the Weekly Performance Summary see accurate credit for who completed the work. |
Roles: Management company staff (IQ users) Articles: Vantaca IQ - Overview |
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2026-09-24 Vantaca Home |
Collections Page Now Honors Board Approve/Decline Permission Board members with the board-collections permission can now approve or decline a collection directly from the Collections page and its detail view, the same way they already could from Board Tasks. |
Board members no longer have to go through Board Tasks just to act on a collection; they can do it from the Collections page itself. |
Roles: Board members Articles: Overview of Collections in Vantaca |
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2026-09-24 Vantaca Home |
Invoice Approval Errors Now Show the Specific Reason When a board member's invoice approval fails validation, the error now displays the specific reason (for example, provider is on hold, or a required invoice date is missing) instead of a generic "Invoice validation failed" message. |
Board members and support can see immediately what needs to be fixed instead of guessing or escalating to engineering. |
Roles: Board members, Support staff Articles: Vantaca Home - Boards - Invoice Approval |
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2026-09-24 Vantaca Home |
Board ARC List No Longer Hides Requests After an Ownership Transfer The Board ARC list in Vantaca Home no longer silently drops an ARC request just because the associated account has since transferred to a new owner. |
Board members see the complete, accurate list of ARC requests instead of some silently disappearing after an ownership change. |
Roles: Board members Articles: Vantaca Home: Architectural Requests |
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2026-09-24 Vantaca Home |
Approving a Violation Inspection From Board Tasks Now Completes Correctly Approving a violation inspection from the Board Tasks page now records the Approved Date/Time, posts violations to the homeowner's account, and generates violation letters, the same as approving from the Inspections screen already did. |
Board members can approve violation inspections from Board Tasks without violations silently staying unposted and letters never going out. |
Roles: Board members Articles: Vantaca Home - Boards - Violation Inspection Review |
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2026-09-10 Vantaca Home |
Committee members can now view the Community Calendar Board committee members who don't own property in the association, such as ARC Committee members, can now open the Home Portal Community Calendar and see events without a permissions error. |
Committee members get full calendar visibility without needing a workaround Board role that over-grants access. |
Roles: Board Members, Committee Members, Property Managers Articles: Vantaca Home: Calendar & Events |
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2026-09-10 Vantaca Pay |
One-time payments now schedule correctly for a future date Selecting a future one-time payment date whose day-of-month matches today's date now correctly schedules that payment for the selected date instead of charging the account immediately. |
Homeowners scheduling a payment for the same day-of-month in a future month, like paying an assessment on its usual day, no longer risk an unexpected immediate charge or a scheduled payment that silently never happens. |
Roles: Homeowners Articles: Vantaca Home: Make a Payment |
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2026-09-04 CMP |
Financial Summary duplicate period rows Financial Summary now shows one row per fiscal period. Refreshing a period's financial data updates that period's existing row instead of adding a second one. |
You can rely on Financial Summary as a single source of truth for each period, without reconciling duplicate beginning-of-month and end-of-month rows after a refresh. |
Roles: Property Managers, Accountants Articles: Financial Summary |
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2026-09-03 CMP |
1099 amounts corrected across tax year boundaries 1099 amounts now calculate correctly when a payment reversal crosses a tax year boundary, while the reversal's transaction details are removed as expected. |
1099 totals stay accurate for a vendor even when a payment reversal spans two different tax years. |
Roles: Property Managers, Accountants Articles: 1099 Reporting |
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2026-09-03 Vantaca Home |
Dynamic form submissions with line breaks or special characters now go through A dynamic form submission that includes a line break, or the characters &, <, or >, in a text field now submits successfully instead of being rejected. |
Homeowners can write a multi-line description or use everyday punctuation in a form's Details field without their request silently failing to submit. |
Roles: Homeowners Articles: Vantaca Home: Build and Manage Forms |
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2026-09-03 Vantaca Home |
ARC request forms now respect the association's Submit ARC Request setting The Home portal's New Request form picker now checks whether an association's Submit ARC Request portal page is enabled before offering ARC/Architectural Request forms, instead of showing them regardless of that setting. |
Homeowners on associations that don't process architectural requests no longer see an ARC form they can submit, and management companies can rely on the portal-page setting instead of removing ARC forms company-wide. |
Roles: Homeowners, Property Managers Articles: Vantaca Home: Architectural Requests |
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2026-09-03 Vantaca Pay |
Fallback payment options now respect the credit card setting When an HOA or management company has recurring credit card payments turned off, the fallback payment experience no longer offers credit card or digital wallet as payment options, showing only bank account options. |
Homeowners only see payment methods their association actually accepts, avoiding a declined or unexpected charge attempt. |
Roles: Homeowners, Property Managers Articles: Set Up Recurring Credit Card, Bank Account, or Auto-Draft Payments How to Use Pay Now Links |
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